Privacy Policy & HIPAA Notice

How We Protect Your Personal Health Information

Last Updated: January 2024

Our Commitment to Your Privacy

At Warm Embrace Home Care, we are committed to protecting the privacy and security of your personal health information. This notice describes how medical information about you may be used and disclosed and how you can access this information.

We are required by law to maintain the privacy of your health information and to provide you with this notice of our legal duties and privacy practices. We must follow the privacy practices described in this notice while it is in effect.

How We Use & Disclose Your Health Information

For Treatment

We may use and disclose your health information to provide, coordinate, or manage your care. This includes sharing information with caregivers, physicians, and other healthcare providers involved in your care.

For Payment

We may use and disclose your health information to bill and collect payment for services provided. This may include sharing information with insurance companies, Medicare, Medicaid, or other payers.

For Healthcare Operations

We may use and disclose your health information for operational purposes such as quality assessment, staff training, accreditation, certification, licensing, or auditing functions.

Special Situations

We may also use or disclose your health information without your authorization in the following situations:

As Required by Law: When disclosure is required by federal, state, or local law
Public Health Activities: To prevent or control disease, injury, or disability
Abuse or Neglect: To report suspected abuse, neglect, or domestic violence
Health Oversight Activities: For audits, investigations, or licensure by regulatory agencies
Legal Proceedings: In response to court orders or subpoenas
Law Enforcement: For certain law enforcement purposes
Serious Threats: To prevent serious threat to health or safety

Your Rights Regarding Your Health Information

Right to Access

You have the right to inspect and obtain a copy of your health information in our records.

Right to Amend

You have the right to request amendments to your health information if you believe it is incorrect or incomplete.

Right to Accounting of Disclosures

You have the right to receive a list of certain disclosures we have made of your health information.

Right to Request Restrictions

You have the right to request restrictions on certain uses and disclosures of your health information.

Right to Confidential Communications

You have the right to request that we communicate with you about your health information by alternative means or at alternative locations.

Right to a Paper Copy

You have the right to obtain a paper copy of this notice upon request.

How We Protect Your Information

We maintain physical, electronic, and procedural safeguards to protect your health information, including:

Secure encrypted data storage
Access controls and authentication
Regular security assessments
Staff training on privacy practices
Business associate agreements
Minimum necessary disclosure

Changes to This Notice

We reserve the right to change this notice and to make the revised notice effective for all health information we already have about you, as well as any information we receive in the future. We will post a copy of the current notice on our website and make copies available upon request.

Questions or Complaints?

If you have questions about this notice or believe your privacy rights have been violated, please contact us:

Phone: (623) 268-2892

Email: warmembracehc7@gmail.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.

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