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Warm Embrace Home Care

Compassionate Care, Right at Your Doorstep

Your Choice for Exceptional Non-Medical In-Home Care

Welcome!

Welcome to Warm Embrace Home Care! Here, we treat each client like family, offering personalized and heartfelt care that brings comfort and peace of mind to your home. Experience the warmth and dedication that sets us apart as your trusted partner in compassionate caregiving.

Family Portal

Stay connected with your loved one's care. View schedules, care logs, photos, and communicate directly with caregivers.

Real-Time Updates

Daily care logs and photos from caregivers

Direct Messaging

Communicate with your care team instantly

Schedule Management

View and request appointment changes

Video Calling

Connect face-to-face with caregivers instantly

AI Health Insights

Smart alerts and health trend analysis

Billing & Reports

Access invoices and care analytics

Access Your Portal

Login to view care details, connect with caregivers, and access video calling.

New client? You'll receive login credentials via email after your first visit.

Need help? Call us at(623) 268-2892

Meet Our Founders

A Shared Mission Born from Real Experience

Jana'e King & Trina Franklin

Owners & Founders

Our journey began in 2022 when we met in nursing school, bonding over our shared experiences as caregivers. While balancing full-time classes, clinicals, and caring for our own loved ones, we witnessed firsthand the challenges families face when navigating the healthcare system.

Through our combined experiences caring for aging family members, we saw the gaps in traditional home care — services that felt rushed, impersonal, and transactional. We knew there had to be a better way — one that prioritized genuine connection, dignity, and compassionate support.

As both caregivers and family members, we understood the struggle from every angle. We knew what families desperately needed: caregivers who genuinely care, who show up with their whole hearts, and who treat every client like their own family.

In 2024, we put our vision into action and co-founded Warm Embrace Home Care — a service built on compassion, professionalism, and the belief that every senior deserves to age with dignity in the comfort of their own home.

Our Mission

"To fill the gaps in our healthcare system with compassionate, naturally caring individuals who treat every client with the dignity, respect, and love they deserve — just like family."

— Jana'e King & Trina Franklin, Founders

Why Choose Warm Embrace Home Care?

Highly Trained Staff

Professional caregivers with extensive training and experience

Exceptional Care

Going above and beyond to ensure the highest quality care

Clients First

Your needs, comfort, and well-being are our top priority

Your Home, Your Care

Personalized care in the comfort of your own home

Why Choose Warm Embrace?

At Warm Embrace Home Care, we turn your home into a sanctuary of comfort and well-being.

Family-Like Bonds

Caregivers offer genuine love and companionship, treating each client with the warmth of family.

Personalized Care

Customized care plans tailored specifically to your unique needs and preferences.

Trusted Experts

Skilled and empathetic professionals you can rely on for exceptional care.

Holistic Approach

Enhancing physical, emotional, and social well-being in every aspect of care.

Special Offer:

Schedule your FREE in-home consultation today and receive a complimentary care assessment!

Claim Offer

What Makes Us Different

We go beyond basic care to offer innovative services that enhance quality of life

Live Video Calling

Connect face-to-face with caregivers anytime through our secure video calling portal

Bilingual Caregivers

Spanish and English-speaking staff providing culturally sensitive care

Dedicated Support

Direct access to our care coordinators for questions and support

Background Verified

All caregivers pass comprehensive background checks and drug screenings

Wellness Programs

In-home exercise, memory games, and cognitive stimulation activities included

Flexible Scheduling

Last-minute care available with same-day booking options for urgent needs

Health Monitoring

Vital sign tracking and medication management with photo documentation

Caregiver Respite

Scheduled breaks for family caregivers with our trained relief caregivers

How It Works

Getting started with Warm Embrace is simple and stress-free

1

Contact Us

Call or fill out our online form. We'll discuss your loved one's needs and answer all your questions.

  • Free consultation
  • No obligation
  • Same-day response
2

In-Home Assessment

We visit your home to understand needs, preferences, and create a personalized care plan.

  • Meet potential caregivers
  • Custom care plan
  • Safety evaluation included
3

Start Care

Your matched caregiver begins providing compassionate care on your preferred schedule.

  • Care starts within 48 hours
  • Daily updates to family
  • Support available

Background Checked

All caregivers thoroughly screened

Compassionate Care

Treating every client like family

Same-Day Service

Care starts within 24-48 hours

Dedicated Support

Professional care coordination

Proudly Serving Maricopa County

We bring compassionate home care to families throughout the entire Phoenix metro area

Major Cities

  • Phoenix
  • Scottsdale
  • Mesa
  • Tempe
  • Chandler

More Areas

  • Glendale
  • Gilbert
  • Peoria
  • Surprise
  • Avondale

& More

  • Goodyear
  • Buckeye
  • Queen Creek
  • Fountain Hills
  • Cave Creek

Serving All of Maricopa County

Don't see your city? We serve the entire county! Call us at(623) 268-2892 to confirm coverage.

Schedule Your FREE Consultation

Compassionate Care Services

Our Home Care Aides will assist with all needs while providing a fun companion. Let the caregivers at Warm Embrace Home Care help make life easier. We provide, but are not limited to, many of the same treatments as a live-in care facility.

Heartfelt Connections

Our caregivers form genuine bonds with clients, treating them with the love and respect of family.

Customized Care Plans

We create individualized care strategies that cater specifically to the needs and preferences of each client.

Expertise with Empathy

Our team combines professional expertise with a compassionate approach to enhance the well-being of those we serve.

Service Pricing

Transparent, affordable pricing for quality care

Premium Care

$55/hour

All standard + mobility, transportation & extended care

Pay Now

Custom Services

Custom

Individual services & bundles

Pay Now

All care plans can be customized to meet your specific needs. Contact us for a free consultation.

Payment & Policies

Transparent pricing and flexible payment options

Payment Methods

  • Credit & Debit Cards

    Visa, Mastercard, American Express, Discover

  • Bank Transfers

    ACH transfers accepted

  • Personal Checks

    With approved credit

  • Long-Term Care Insurance

    We can help with claims

  • Veterans Benefits

    VA Aid & Attendance accepted

Billing & Policies

  • Billing Options

    Weekly, bi-weekly, or monthly billing cycles

  • Cancellation Policy

    24-hour notice required for schedule changes

  • Refund Policy

    Pro-rated refunds for unused prepaid services

  • No Contracts Required

    Month-to-month service, no long-term commitment

  • Bundle Discounts

    Save up to 20% with weekly or monthly packages

Good to Know

Payment is due: At time of service or on scheduled billing date

Late fees: None! We work with families on flexible payment plans

First payment: Due before first care visit

Questions? Call us at (623) 268-2892

What Our Families Say

Real stories from families we've had the honor to serve

"The caregivers at Warm Embrace truly treat my mother like family. She looks forward to their visits every day. The level of compassion and professionalism is outstanding."

Sarah M.

Phoenix, AZ

"Finding Warm Embrace was a blessing for our family. They provided exceptional care for my father and gave us peace of mind knowing he was in good hands."

Michael J.

Scottsdale, AZ

"Professional, caring, and reliable. The team at Warm Embrace goes above and beyond. I highly recommend their services to anyone needing home care."

Jennifer L.

Tempe, AZ

Emergency Protocols

Your Safety is Our Priority

Clear procedures and dedicated support when it matters most

Immediate 911

All caregivers call 911 immediately in medical emergencies

Family Alert

We notify families within 5 minutes of any incident

Dedicated Supervisor

On-call supervisor available for support

CPR Certified

All caregivers trained in CPR and first aid

Emergency Support Line

Call Now: (623) 268-2892

For non-emergencies, you can also email us at warmembracehc7@gmail.com

What Type of Care Do You Need?

Take our quick 2-minute assessment to find the perfect care plan

Find Your Perfect Care Plan

Answer a few simple questions to help us understand your care needs and get personalized recommendations.

2 Minutes

Quick & Easy

Personalized

Custom Results

Confidential

100% Private

Quick Cost Calculator

Estimate your monthly care costs based on your needs

20hrs/week
Weekly Cost:$700
Monthly Cost:$3,033

This is an estimate. Actual costs may vary based on specific services and schedule.

Ready to discuss your specific needs?

Get Personalized Quote

Frequently Asked Questions

Quick answers to common questions about our home care services

How quickly can you start providing care?

We can typically begin care within 24-48 hours of your initial consultation. For urgent situations, we offer same-day service availability. We'll work with your timeline to ensure your loved one receives the care they need when they need it.

Are your caregivers background checked?

Absolutely! All of our caregivers undergo comprehensive background checks, including criminal history, references, and drug screening. We also verify their certifications and provide ongoing training to ensure the highest quality care.

What if we're not satisfied with our caregiver?

Your satisfaction is our priority. If for any reason you're not completely happy with your caregiver, we'll immediately match you with a different caregiver at no additional cost. We want to ensure the perfect fit for your family.

Do you accept insurance or Medicare?

No, we do not. We are only private pay. We do not take any form of insurance currently but pending.

Can family members monitor the care being provided?

Yes! We provide daily updates through text or email, including photos (with permission) and detailed care notes. Family members can also request video check-ins and access our family portal to see real-time care schedules and reports.

What areas do you serve?

We proudly serve the Greater Phoenix area including Phoenix, Scottsdale, Tempe, Mesa, Glendale, Chandler, and surrounding communities. Contact us to confirm we serve your specific location.

What scheduling options do you offer?

We offer flexible scheduling from a few hours per week to live-in care. Whether you need care during specific hours, overnight, or extended care, we can create a schedule that works for your family's needs and budget.

Still have questions?

Call Us: (623) 268-2892

Schedule Your FREE Consultation

Let's discuss how we can provide the perfect care for your loved ones

Your information is secure and confidential

Get In Touch

Call Us

(623) 268-2892

Call us anytime

Email Us

warmembracehc7@gmail.com

We'll respond within 24 hours

Location

Phoenix, AZ

Serving the Greater Phoenix Area